Privacy, plainly.

For the Shademere app and this website.

Effective November 11, 2026

The short version

The Shademere app has no account, no ads, no analytics and no tracking. Your documents are processed on your device and are not uploaded to Shademere for redaction.

Your documents

Import, detection, review and flattening all run on your iPhone or iPad. The app does not have a Shademere account or sign-in, and it does not upload your photos or PDFs to a Shademere server for processing. Source documents, OCR results and masks stay on the device for the job; they are not used to train models and are not sent to us.

When you Save or Share, only the verified output you confirmed leaves the app, and only to a destination you choose (for example Files, the share sheet, or Photos). The finished file is a new flattened PNG or image-only PDF. Shademere does not claim that a document is free of all private information; detection can miss things, and you review every page before export.

Purchases and iCloud

Apple handles App Store payments and restoration of Shademere Unlimited through StoreKit. We do not receive your payment-card details. If you are signed in to iCloud, a count of remaining pack exports may be stored in your iCloud key-value storage so the balance can be kept if you reinstall the app. That storage does not include your documents. Unlimited is a non-consumable purchase restored through your Apple Account and can be used with Family Sharing. Pack exports are not family-shared, and Apple does not restore consumable purchases.

This website

This website has no accounts, forms or analytics scripts added by us. It is hosted by Cloudflare, which processes standard network request information, including IP addresses, to deliver and protect the pages. Cloudflare's services are covered by its privacy policy.

Support email

Support email is forwarded by Cloudflare to our support mailbox. If you email us, your email address, message and any attachments are used to respond and investigate the issue. Please include only what is needed and do not attach documents that contain private information.

Updates

This policy describes the current pre-release app and website. If data handling changes, the policy will be updated with a new effective date.

Contact

Privacy questions: support@shademere.com.